We suggest waiting 48 hours before following up on your email. If you still don’t receive a response within 24 hours of your follow up email, please reach out to our Match Team at firstname.lastname@example.org for additional support.
Articles in this section
- Who is responsible for finding a project for me to match with?
- What is auto-matching, and how will it help me?
- Do I need to find a match before my secondment start date?
- I’ve requested an introduction to a project or organization, but I haven’t heard back yet. How long does it typically take to get a reply?
- I’ve been mutually introduced to a nonprofit via email and provided my contact details for a call, but I haven’t heard back yet. What should I do now?
- I’ve emailed email@example.com with a question. When should I expect to hear back?
- I want to match with an organization that is not on the platform. How can they join?
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